Quality Equipment Inc. Parts Return Policy

  1. A receipt is required for all refunds and exchanges within 30 days of the original purchase date.
  2. Refunds will not be issued for merchandise returned without a receipt.
  3. Merchandise must be undamaged, unopened, and in it's original packaging. Some items are NOT returnable, including electrical parts.
  4. There will be a 25% restocking charge on all returned items.
  5. Defective items will be replaced with the same items ONLY.
  6. Refunds will be based on original payment type.
  7. All special orders must be secured with a 50% down payment.
  8. All phone orders must be picked up/shipped within five business days.